Frequently asked questions

Simply browse our collection, add the items you love to your bag and proceed to checkout. Enter your delivery details, choose a payment method and confirm — you'll receive an order confirmation right away.

We accept cash on delivery (COD), bKash, Nagad, Rocket, and card payments (Visa, Mastercard and internet banking) through our secure checkout.

Yes. Cash on delivery is available across all 64 districts. You simply pay in cash when your order arrives at your door.

You can cancel or change an order while it is still pending or being confirmed. Just contact us at 01700000000 or hello@shazcorner.com as soon as possible and we'll help.

We deliver to all 64 districts of Bangladesh, from major cities to remote upazilas, through trusted courier partners.

Orders are typically delivered within 1–5 working days. Inside Dhaka usually arrives faster than deliveries to other districts.

Delivery charges depend on your location — inside or outside Dhaka. The exact amount is shown at checkout before you confirm your order.

Yes. Once your order is dispatched, you'll receive tracking details, and you can follow its status anytime from the Track Order page or your account.

Unworn, unused items with their original tags can be returned or exchanged within 7 days of delivery. A few items, such as opened beauty products and pierced jewelry, are non-returnable for hygiene reasons.

Contact us within 7 days at hello@shazcorner.com or 01700000000 with your order number and reason. We'll guide you through the next steps.

We're sorry! Please reach out within 48 hours of delivery with a photo, and we'll arrange a free replacement or full refund.

Once we receive and inspect the returned item, refunds are processed within 5–7 working days to your original payment method or as store credit.

No, you can check out as a guest. But creating an account lets you track orders, save a wishlist and earn loyalty points.

You earn points on every order that you can redeem for discounts at checkout. Your points balance is always visible in your account.

Share your referral code with friends. They get a welcome discount on their first order, and you earn loyalty points once they shop.

We sign you in securely with a one-time code sent to your phone, so there's no password to remember. Just request a new code any time you sign in.

We photograph in natural light and edit as little as possible, so colours are close to real life. Screens vary a little, so if shade is critical, message us before ordering.

Each product page lists measurements and a size guide. When you're between sizes, we note the fit in the description — or ask us and we'll advise.

Yes. We source makeup, skincare and fragrance only through authorised channels, and every item is sealed and checked before dispatch.

Absolutely. Send us the piece you're eyeing on WhatsApp and we'll suggest what pairs well and what's in stock.